If you are a new collector watch this video on how our system works!
You've got questions, I've got answers. You'll find the answers to many of the most frequently asked questions below. If you can't find an answer to your question, please contact me.
Why is Shuffle RUFFles FRESH vs. FAST fashion?
Fast fashion is inexpensive mass produced clothing that has a huge impact on the environment because they aren't always sewn well and are discarded quickly. These items are often produced in countries with little worker protections or fair working laws for employees.
Shuffle RUFFles are FRESH (not Fast) Fashion staples that last and are meant to become a permanent part of your pet's wardrobe and fashion routine. The investment in your pampered pet's SR Interchangeable Wardrobe System will prove worthy over the extended lifespan.
How do your discount codes work?
Our discount codes can be used for regular priced purchases of original Shuffle RUFFles on our website. Exclusions: Subscriptions, SR Black Label (SRBL) and Custom requests.
HOW DO I CARE FOR SHUFFLE RUFFLES?
Shuffle RUFFles are not pet clothes for outdoor roughhousing, but when you need to launder your dog's custom wardrobe, follow these instructions. To preserve the longevity of wear and color, spot clean only. If your dog dresses for the dog park and gets dirty, I highly recommend hand washing all items with a light detergent or rinse free wash. I recommend washing items in cold water to keep bleeding at a minimum. Color Catcher sheets are awesome for an extra layer of protection! Our handmade creations are to be laid flat or hung to dry. The cotton RUFFles will benefit from a light starch and iron. Do not apply heat to satin, tulle, net or Velcro directly.
WHERE ARE YOU LOCATED?
Shuffle RUFFles are handmade in my home studio in Virginia, The United States.
DO YOU HAVE A BRICK AND MORTAR STORE?
No. Currently, Shuffle RUFFles is run from a private, home studio. Items can be purchased directly from the online shop.
WHEN ARE SHOP UPDATES?
I will add new creations as they are available. Shop updates are generally announced first on Instagram. You can follow me on Instagram @shuffleruffles and our broadcast channel, The RUFFle Report, for sneak peeks and updates!
WHO MAKES YOUR ITEMS?
All RUFFles are cut, sewn, labeled, packaged and shipped by me in my home studio. Occasionally, I collaborate with other makers within the handmade community to produce special items.